Refund Policy

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S&B Filters is constantly striving to build the finest products available and also provide the best customer service possible.

Requirements for a refund:

  • Item(s) must be returned within 30 days of purchase.
  • Item(s) must be in new condition.
  • All parts of the product must be returned.

Shipping and reimbursement policies:

  • Shipping charges are the customer's responsibility unless the return is due to S&B Filters' error.
  • It is the customer's responsibility to verify that the package actually is returned to S&B Filters' Fontana, California location. (It is recommended that a shipping method with tracking is selected.)
  • A 15% restocking fee applies unless:
    • A new item is ordered along with the return.
    • The return is due to S&B Filters' error.
  • S&B Filters will not provide any cash refunds.
  • RMA's (Return Material Authorizations) will be processed within 1 business day upon receipt of product.
  • If applicable, a credit card refund will be processed within 1 business day upon receipt of product
  • If a customer has terms with S&B Filters, a credit memo is issued (emailed/faxed) at that time.